Brands Need To Own The Customer Relationship

Why You Need to Take Back Ownership of Your Customer Relationships You might think of yourself as a digital marketing master. After all, you can target customers based on their location, age, and interests, and you can use all of this information to shape your visual marketing campaigns. But where does all this information come

Read More »

Facebook Acquires Grokstyle – What Does This Mean for Visual Search

I recently learned that Facebook acquired Grokstyle, a visual search startup company. This technology lets people use a smartphone camera to search for furniture without knowing anything about the product’s brand or model. It takes the visual data from the smartphone camera and pulls up matching products. Grokstyle Results The startup combined AI and visual

Read More »

Brands Need To Own The Customer Relationship

Why You Need to Take Back Ownership of Your Customer Relationships You might think of yourself as a digital marketing master. After all, you can target customers based on their location, age, and interests, and you can use all of this information to shape your visual marketing campaigns. But where does all this information come

Read More »

3 Customer Satisfaction Stats That Will Shock You

These 3 Customer Satisfaction Stats Will Shock You Can you remember the last time you received good customer service? What about really bad service? It’s likely you recall the bad service more than the good. People tend to remember negative experiences — and tell their friends about them. You need to get customer service right. Mess

Read More »

3 Tips To Share Customer Reviews on Instagram Stories

Share Customer Reviews on Instagram Stories With Instagram Stories, users can post images that disappear from the social media site after 24 hours. At first, many social media marketers ignored Instagram Stories because the posts had such limited lifespans. That changed in June 2018 when Instagram announced that it would let people connect their posts

Read More »

3 Customer Satisfaction Stats That Will Shock You

These 3 Customer Satisfaction Stats Will Shock You Can you remember the last time you received good customer service? What about really bad service? It’s likely you recall the bad service more than the good. People tend to remember negative experiences — and tell their friends about them. You need to get customer service right. Mess

Read More »